faq产品通用模板一

1. How can I get some samples?

A: We are happy to offer you free samples, but you need to bear the overseas shipping cost.

2. Are you a factory?

Answer: Yes. We have been specializing in this field for about 20 years.

3. Where is your factory? How can I visit there?

A: Our factory is located in Baiyun District, Guangzhou, close to the airport.

Warmly welcome you to visit our factory

4. What is the delivery time?

A: Normally 15-30 days, the specific delivery date should be determined according to the production

Season and order quantity.

5. What is your MOQ?

A: The MOQ is based on your different orders and packaging choices. Please contact us for more details.

6. What money do you trade with? Can you accept a fixed rate for the entire period

If it is not in RMB, can I order it?

A: We do international business in RMB/USD/HKD/EUR/GBP.

Yes, flat rates are available for the entire order period by contacting.

7. Are your prices honest and there is no room for bargaining?

A: We always try our best to quote the best price for our customers, but sometimes

It depends on your quantity.

8. How to contact us?

Send us your detailed request! If you need free samples, please send us an inquiry.

1. 我怎样才能得到一些样品？

A: 我们很高兴为您提供免费样品，但您需要承担海外运费。

2. 你是工厂吗？

答：是的。我们专注于这个领域大约 20 年。

3. 你们的工厂在哪里？我怎样才能参观那里？

A: 我们的工厂位于广州市白云区，靠近机场。

热烈欢迎您参观我们的工厂

4. 交货时间是多少？

A:正常15-30天，具体交货日期应根据生产确定

季节和订单数量。

5. 你的起订量是多少？

答：最小起订量是基于您不同的订单和包装选择。请与我们联系了解更多详情。

6. 你用什么钱交易？你能接受整个期间固定的费率吗

如果不是人民币，可以订购吗？

A: 我们以人民币/美元/港币/欧元/英镑做国际业务。

是的，可以通过联系在整个订单期间固定费率。

7. 你们的价格是否诚实，没有讨价还价的空间？

A: 我们总是尽力为客户报价最优惠的价格，但有时

这取决于你的数量。

8.如何联系我们？

向我们发送您的详细请求！如果您需要免费样品，请向我们发送询问。

1. Q: Are you a manufacturer?

A: Yes, we are a bath bomb factory, welcome to visit our factory.

2.Q: What are your main products?

A: Our product range includes bath bomb, shower steamer body scrub, deodorant, hand soap, body spray, bath salt, etc.

3.Q: What audits do you have?

A: We are reviewed and approved by Walmart, Primark, Sedex, Disney, etc.

4. What about your certification?

A: ISO 9001:2008, GMPC - American Standard, GMPC - European Standard, ISO 22716:2007, BRC (British Retail Consortium)

5. The protection of the product includes filling and packaging?

 A: We have in-house laboratory testing, including stability testing, challenge testing, compatibility testing, physical and microbiological testing. As well as package testing, including vacuum leak testing, drop testing, simulated transport and vibration testing, CapLift Force and screw torque testing.

6. May I know more about your strengths?

 A: Strict quality control, project schedule management, competitive price, dedicated customer service.

8. Q: Can you private label the products I want?

A: Yes, we can do private labeling and custom packaging for you.

9. Q: What is the MOQ for branded products?

A: We do bath bomb wholesale usually require a MOQ of 5000 for label products and 30K for sleeve products.

10. Q: Can I buy 1000-2000pcs for the first time?

A: Yes, but we only accept for sale instant merchandise i.e. products (under our brand name), no private labels.

11. Q: What about the delivery time?

A: It takes about 40 days after receiving the artwork.

12. Q: Can you send samples before we order the goods?

A: Yes, we can send you samples for your reference, sometimes it's free, but I'm afraid you should pay for shipping.

1.问：你们是制造商吗？

A: 是的，我们是bath bomb工厂，欢迎参观我们的工厂。

2.Q：你们的主要产品是什么？

A:我们的产品范围包括bath bomb,shower steamer身体磨砂膏、除臭剂、洗手液、身体喷雾、沐浴盐等。

3.Q：你们有哪些审核？

A: 我们通过了 Walmart、Primark、Sedex、Disney 等的审核和批准。

4.你的认证呢？

A:ISO 9001:2008,GMPC – 美国标准,GMPC – 欧洲标准,ISO 22716:2007,BRC (British Retail Consortium)

5.产品的保护包括灌装和包装？

 A: 我们有内部实验室测试，包括稳定性测试、挑战测试、相容性测试、物理和微生物测试。以及包装测试，包括真空泄漏测试、跌落测试、模拟运输和振动测试、CapLift Force 和螺丝扭矩测试。

6. 我可以知道更多你的优势吗？

 答：严格的质量控制、项目时间表管理、有竞争力的价格、热忱的客户服务。

8. 问：你们可以为我想要的产品做私人标签吗？

A: 是的，我们可以为您做私人标签和定制包装。

9. 问：品牌产品的起订量是多少？

A: 我们做bath bomb 批发通常要求标签产品起订量为 5000，套筒产品起订量为 30K。

10. Q: 第一次可以买1000-2000pcs吗？

A: 是的，但我们只接受销售即时商品，即产品（以我们的品牌名称），没有自有品牌。

11. 问：交货期呢？

A: 收到艺术品后大约需要 40 天。

12. 问：您可以在我们订购商品之前发送样品吗？

答：是的，我们可以寄给您样品供您参考，有时它是免费的，但恐怕您应该支付运费。

Q1. Are you a manufacturer or a trading company?

We are a bath bombs manufacturer, providing OEM and ODM services.

Q2. What is your main market?

Japan, Germany, France, America, Italy, etc.

Q3. When is the delivery date for the samples?

For items with general requirements, it usually takes about 1-3 days.

Q4. Does your product meet our standards?

Yes, our products can pass the test according to your requirements, such as: CE, RoHS, PSE, ETL, FCC, etc.

Q5. How do you control the quality?

.We control product quality through IQC, three tests on the production line, and 100% aging test before packaging. We are now applying for ISO 90001 and will pass ISO within three months.

Q6. What is the MOQ?

The MOQ is 500 pcs, but the new model is 1000 pcs. Of course, we can accept small trial orders for some items.

Q7. Can you give us a good discount?

Of course, great discounts will be offered if the quantity is large.

Q8. How do you ship the goods and how long does it take?

We usually ship by DHL, UPS, FEDEX, TNT. Usually it takes 4-5 days to arrive. Air and sea are also available.

Q1。您是制造商还是贸易公司？

我们是一家bath bombs制造商，提供 OEM 和 ODM 服务。

Q2。你的主要市场是什么？

日本、德国、法国、美国、意大利等

Q3。样品的交货日期是什么时候？

对于有一般要求的物品，通常大约需要 1-3 天。

Q4。您的产品是否符合我们的标准？

是的，我们的产品可以根据您的要求通过测试，例如：CE、RoHS、PSE、ETL、FCC 等。

Q5。你如何控制质量？

.我们通过IQC控制产品质量，生产线三道测试，包装前100%老化测试。我们现在正在申请 ISO 90001，并将在三个月内通过 ISO。

Q6。起订量是多少？

起订量为 500 件，但新型号为 1000 件。当然，我们可以接受某些项目的小试订单。

Q7。你能给我们一个优惠的折扣吗？

当然，如果数量很大，将提供优惠的折扣。

Q8。您如何运送货物以及需要多长时间？

我们通常通过 DHL、UPS、FEDEX、TNT 运送。通常需要 4-5 天才能到达。空运，海运也可以。

Q: Are you a manufacturer or a trading company?

A: We are bath bombs manufacturer with more than 20 years OEM and production experience in China.

Q: How can I get some samples?

A: We can provide free samples for inspection and trial, we will appreciate it if you bear the shipping cost. Express via DHL is usually USD30-USD45.

Q: How does your factory do in terms of quality control?

(1) All the raw materials we use are environmentally friendly.

(2) Skilled workers care about all details during production and packaging.

(3) The Quality Control Department strictly controls each process in accordance with the required standards to ensure product quality.

Q: How long will mass production take?

Sample order: 1-3 days after full payment received.

Stock order: 3-7 days after full payment received

OEM order: 20-25 days after receiving the deposit.

It also depends on your order quantity and our production plan. as an experienced

Manufacturer, you can rest assured of quality and after-sales service.

Q: How to order?

(1) Please select the product and let me know your order quantity and packaging requirements.

(2) We will quote quotation and shipping cost.

(3) Production will be arranged after receiving your payment. Once complete, we will schedule the shipment and notify you of the shipping details.

问：你们是制造商还是贸易公司？

A: 我们是bath bombs制造商，在中国拥有超过 20 年的 OEM 和生产经验。

问：我怎样才能得到一些样品？

A: 我们可以提供免费样品进行检查和试用，如果您承担运费，我们将不胜感激。通过 DHL 快递通常是 USD30-USD45。

问：你们工厂在质量控制方面是如何做的？

(1) 我们使用的所有原材料都是环保的。

(2) 熟练的工人在生产和包装过程中关心所有细节。

(3) 品管部严格按照要求的标准控制每一道工序，确保产品质量。

问：量产需要多长时间？

样品订单：收到全额付款后 1-3 天。

库存订单：收到全额付款后 3-7 天

OEM 订单：收到定金后 20-25 天。

这也取决于您的订单数量和我们的生产计划。作为一个有经验的

制造商，您可以放心的质量和售后服务。

问：如何订购？

(1) 请选择产品并让我知道您的订单数量和包装要求。

(2) 我们将报出报价和运费。

(3) 收到您的付款后将安排生产。完成后，我们将安排发货并通知您发货详情。

1. What's your MOQ for OEM products?

For individual bath bomb, our MOQ is 1000pcs, while for complete set, we need MOQ at least 500set. Normally our MOQ is 1000set, if less than MOQ, also can be acceptable, and the price will be higher.

2. How can I get a sample?

The sample can be free, and the freight will be in charge of you. After payment done, we will arrange samples for you immediately. May I have your full address, I will check the freight for you accordingly.

3. What's your payment term?

Normally our payment term is 30% before order, 70% pay off before shipment.

4. How do I pay the freight ?

You can arrange payment by TT.

5. How long will it take to make sample?

For stock sample, we can send out immediately, while for new samples, it will take around 7~10days.