faq产品通用模板一

Q1. Are you a trading company or a manufacturer?

A: We are professional manufacturer specializing in skin care, hair care, bath products and other cosmetics since 1994.

Q2. What is your delivery time and what is your payment term?

A: Delivery time: about 35 days after we receive the deposit and artwork confirmation

B: Payment method: 30% deposit, 70% payment on the balance of the bill of lading.

Q3. How is your factory doing in terms of quality control?

A: Skilled workers pay attention to every detail in the process of handling production and packaging;

B: Our quality control department is specialized in quality inspection from each raw material to finished product

process.

C: All raw materials we use are inspected before packing; Cosmetics GMPC can be checked

D: All raw materials we use are inspected before packing; Cosmetics GMPC can be checked

Q4. How do you ship your goods and samples and how long does it take to arrive?

A: We usually ship samples by DHL, UPS, FedEx or TNT. Usually it takes 3-5 days to arrive. Air and Sea also

Optional for mass production orders.

Q5. Can we customize it?

A: Of course, OEM is welcome as your request.

Secondly, please send the artwork to us for printing, we have a professional design team to serve you according to your ideal.

Q1。您是贸易公司还是制造商？

A: 我们是专业制造商，自 1994 年以来专注于护肤、护发、沐浴用品和其他化妆品。

Q2。您的交货时间是多长，您的付款期限是多久？

A:交货时间：我们收到定金和艺术品确认后约 35 天

B：付款方式：30%定金，70%对提单余额支付。

Q3。您的工厂在质量控制方面做得如何？

A: 熟练的工人在处理生产和包装过程中关注每一个细节；

B: 我们质量控制部门专门负责从每个原材料到成品的质量检查

过程。

C：我们使用的所有原材料在包装前都经过检验；化妆品GMPC可查

D：我们使用的所有原材料在包装前都经过检验；化妆品GMPC可查

Q4。您如何运送货物和样品以及需要多长时间才能到达？

答：我们通常通过 DHL、UPS、FedEx 或 TNT 运送样品。通常需要 3-5 天才能到达。航空和海运也

批量生产订单可选。

Q5。我们可以定制吗？

A: 当然，欢迎 OEM 作为您的要求。

其次，请将艺术品发送给我们进行打印，我们有专业的设计团队根据您的理想为您服务。

★ 1. How do I get samples?

A: We are happy to offer you free samples, but you need to bear the overseas shipping cost.

★ 2. Are you a factory?

Answer: Yes. We have been specializing in this field for about 20 years.

★ 3. Where is your factory? How can I visit there?

A: Our factory is located in Huizhou, close to the airport. All our customers are warmly welcome.

★ 4. What is the delivery time?

A: Normally 15-30 days, the specific delivery date should be determined according to the production season and order quantity.

★ 5. What is your MOQ?

A: The MOQ is based on your different orders and packaging choices. Please contact us for more details.

★ 6. What money do you trade with? If not in RMB, can you accept a fixed rate for the entire order period?

A: We do international business in RMB/USD/HKD/EUR/GBP. Yes, rates can be fixed for the entire order period

touch.

★ 7. Are your prices honest and there is no room for bargaining?

A: We always try our best to offer our customers the best price, but sometimes it depends on your quantity.

★ 1. 我如何获得样品？

A: 我们很高兴为您提供免费样品，但您需要承担海外运费。

★ 2. 你是工厂吗？

答：是的。我们在这个领域已经专业了大约 20 年。

★ 3. 你们的工厂在哪里？我怎样才能参观那里？

A: 我们的工厂位于惠州，靠近机场。我们所有的客户，热忱欢迎光临。

★ 4. 交货时间是多少？

A: 正常 15-30 天，具体交货日期应根据生产季节和订单数量确定。

★ 5. 你的起订量是多少？

答：最小起订量是基于您不同的订单和包装选择。请与我们联系了解更多详情。

★ 6. 你用什么钱交易？如果不是人民币，你能接受整个订单期间固定的费率吗？

A: 我们以人民币/美元/港币/欧元/英镑做国际业务。是的，费率可以在整个订单期间固定

接触。

★ 7. 你们的价格是否诚实，没有讨价还价的空间？

A: 我们总是尽力为客户提供最优惠的价格，但有时这取决于您的数量。

Q: Where is your factory?

A: Our factory is located in Huizhou, Guangdong.

Q: Can you accept OEM or OBM?

A: Yes, we can provide both services at the same time.

Q: What is the delivery time?

A: It usually takes about 25 days, and it takes 30~45 days in peak season.

Q: What is the payment term?

Answer: Wire transfer. 30% deposit, balance before shipment.

Q: What is your MOQ?

A: Different products have different MOQ, please consult our sales staff for more information

Q: How about the sample?

A: It is 7 days for our brand and about 10-15 days for customer design. The customer should pay the sample fee, we will refund the sample fee when placing the order.

Q: How does your factory do in terms of quality control?

A: Skilled workers pay attention to every detail in the process of handling production and packaging; B: Our quality control department is specially responsible for the quality inspection of goods in every process from all raw materials to finished products.

问：你们的工厂在哪里？

A:我们的工厂位于广东惠州。

问：你们可以接受 OEM 或 OBM 吗？

A:是的，我们可以同时提供这两种服务。

问：交货时间是多少？

A: 一般需要25天左右，旺季需要30~45天。

问：付款期限是什么？

答：电汇。 30% 定金，发货前余额。

问：你们的起订量如何？

A: 不同的产品有不同的起订量，请咨询我们的销售人员以获取更多信息

问：样品怎么样？

A: 我们的品牌是 7 天，客户设计大约是 10-15 天。客户应支付样品费，下订单时我们将退还样品费。

问：你们工厂在质量控制方面是如何做的？

A: 熟练的工人在处理生产和包装过程中关注每一个细节； B: 我们质量控制部门专门负责从所有原材料到成品的质量检查每一道工序的货物。

1. Can you do custom branding?

We are an OEM factory, we can help you with sampling and formulation, sourcing and sourcing of raw materials and packaging materials, artwork design.

2. Can I make my own brand in small quantities?

We accept small batch OEM orders, but the bottle type and product formula, you need the same as our existing ones, the price will be adjusted according to your quantity.

3. Do you have other packages? Because I don't like the package you are offering now.

Yes, we are OEM factory; we can change other packages according to your requirements. We'll introduce you to some of the others first. You can also send us a picture of the package you like and we'll ask our sourcing colleagues to try to find something similar to yours.

4. Do your products have a certificate authorized by an authority?

Factory certificate: GMP, ISO 22716...

Product certificate, SGS, MSDS, COA

5. Are your products suitable for sensitive skin?

Yes, our products can be used on sensitive calves because we use a gentle and natural formula with added natural ingredients and use mild preservatives instead of parabens and paraffins, so it won't irritate the skin.

1. 可以做定制品牌吗？

我们是一家 OEM 工厂，我们可以帮助您取样和配制、原材料和包装材料的采购和采购、艺术品设计。

2. 可以少量做自己的品牌吗？

我们接受小批量 OEM 订单，但瓶型和产品配方，您需要与我们现有的相同，价格将根据您的数量调整。

3. 你有其他包裹吗？因为我不喜欢你现在提供的包裹。

是的，我们是 OEM 工厂；我们可以根据您的要求更改其他包。我们将首先向您介绍其他一些人。您也可以将您喜欢的包裹图片发送给我们，我们会要求我们的采购同事尝试找到与您相似的。

4. 你们的产品有权威机构授权的证书吗？

工厂证书：GMP、ISO 22716...

产品证书、SGS、MSDS、COA

5. 你们的产品适用于敏感肌肤吗？

是的，我们的产品可以用于敏感的小腿，因为我们采用温和自然的配方，添加天然成分，并使用温和的防腐剂代替对羟基苯甲酸酯和石蜡，因此不会刺激皮肤。

1. Can you do custom branding?

    We are an OEM factory, we can help you sample and formulate, source and source raw materials and packaging, materials, artwork design.

 2. Can I make my own brand in small quantities?

    We accept small batch OEM orders, but the bottle type and product formula, you need the same as our existing ones, the price will be adjusted according to your quantity.

3. Do you have other packages? Because I don't like the package you are offering now.

    Yes, we are OEM factory; we can change other packages according to your requirements. We'll introduce you to some of the others first. You can also send us a picture of the package you like and we'll ask our sourcing colleagues to try to find something similar to yours.

 4. Do your products have a certificate authorized by an authority?

    Factory certificate: GMP, ISO 22716

    Product certificate, CE, MSDS, COA

 5. Are your products suitable for sensitive skin?

    Yes, our products can be used on sensitive calves because we use a gentle and natural formula with added natural ingredients and use mild preservatives instead of parabens and paraffins, so it won't irritate the skin.

1. 可以做定制品牌吗？

    我们是一家 OEM 工厂，我们可以帮助您取样和配制、采购和采购原材料和包装、材料、艺术品设计。

 2. 可以少量做自己的品牌吗？

    我们接受小批量 OEM 订单，但瓶型和产品配方，您需要与我们现有的相同，价格将根据您的数量调整。

3. 你有其他包裹吗？因为我不喜欢你现在提供的包裹。

    是的，我们是 OEM 工厂；我们可以根据您的要求更改其他包。我们将首先向您介绍其他一些人。您也可以将您喜欢的包裹图片发送给我们，我们会要求我们的采购同事尝试找到与您相似的。

 4. 你们的产品有权威机构授权的证书吗？

    工厂证书：GMP、ISO 22716

    产品证书、CE、MSDS、COA

 5. 你们的产品适用于敏感肌肤吗？

    是的，我们的产品可以用于敏感的小腿，因为我们采用温和自然的配方，添加天然成分，并使用温和的防腐剂代替对羟基苯甲酸酯和石蜡，因此不会刺激皮肤。

1. How many days after the order is placed?

Always 3-7 days depending on when you order :)

2. How many grams is it?

You will see it on the page.

3. How will it affect me?

This organic bath bomb will show you the effects of aromatherapy and also hydrate/clean/nourish/soften your skin...so many benefits :)

4. What are the precautions?

Store in a cool, dry place, do not use on broken, broken skin.

1、下单后几天发货？

总是 3-7 天取决于您订购的时间:)

2，它是多少克？

你会在页面上看到它。

3、它会给我带来什么影响？

这款有机沐浴炸弹将向您展示芳香疗法的效果，还可以使您的皮肤保湿/清洁/滋养/软化......这么多好处:)

4、有什么注意事项？

存放于阴凉干燥处，请勿用于破损、破损的皮肤。

Q1: There are many substandard products in the market, how do you ensure your quality control?

A: Compliant with CPSR, EEC standard, we manufacture toiletries in advanced GMPC workshop with strict latest quality control.

Q2: What is your production capacity and how do you ensure that my goods can be delivered in time?

A: Supply capacity: 1 million sets/month, overdue refund 1%/day.

Q3: How is your design ability? Do you provide OEM service?

A: We have our own design department and provide design services to thousands of partners.

OEM accepts and provides a non-disclosure agreement "trade secret contract" for your design safe.

Q4: Can I place a small order for the first time to test the quality?

A: Small orders are also welcome, we offer 3% discount for the first order and free samples for new customers.

Q5: Can I visit your factory?

A: You are welcome to visit our factory, we provide free hotel and free car.

Q1：市场上有很多不合格的产品，您如何确保您的质量控制？

A: 符合 CPSR、EEC 标准，我们在先进的 GMPC 车间生产洗浴用品，并具有严格的最新质量控制。

Q2：你们的生产能力如何，你们如何确保我的货物能及时交货？

A：供货能力：100万套/月，逾期退款1%/天。

Q3：你的设计能力如何？ 你们提供 OEM 服务吗？

A: 我们有自己的设计部门，为数千家合作伙伴提供设计服务。

OEM 接受并为您的设计保险箱提供保密协议“商业秘密合同”。

Q4：我可以第一次下一个小订单来测试质量吗？

A: 也欢迎小订单，我们为新客户提供首次订单 3% 的折扣并提供免费样品。

Q5: 我可以参观你们的工厂吗？

A: 欢迎您参观我们的工厂，我们提供免费酒店和免费汽车。

Q: What are your payment terms?

A: T/T payment (30%-50% deposit, the balance will be paid after the goods are completed).

Q: Who are you selling to? Where is your main market?

A: Our main markets include USA, UK, Australia, Philippines, Sweden, Germany, Poland,

India, Malaysia, Thailand, Dubai, South Africa, etc.

Q: How does your factory do in terms of quality control?

R: Quality comes first! Poleview people attach great importance to quality control from beginning to end: 1). All raw materials are processed in every detail in the process of stamping, printing, sewing and packaging; 2). The quality control department is specially responsible for the quality inspection of each process.

Q: How do you ensure that all the materials you use are environmentally friendly?

R: We strictly control the procurement of raw materials, experimental testing, production process and finished product inspection.

Q: Can I get some samples?

R: We are honored to provide you with samples. New customers need to pay sample fee and courier fee. About sample fee: You can transfer by Western Union, Paypal or T/T. Please note that we consider this sample fee as part of the down payment and will be deducted from the total amount when you place an order for mass production. About the courier fee: you can wire the courier fee together with the sample fee, and we will prepay the courier fee.

Q: How long have you been in this business?

R: More than 10 years.

问：你们的付款条件是什么？

A: T/T 付款（30%-50% 定金，货物完成后付清余款）。

问：你卖给谁？你的主要市场在哪里？

A: 我们的主要市场包括美国、英国、澳大利亚、菲律宾、瑞典、德国、波兰、

印度、马来西亚、泰国、迪拜、南非等

问：你们工厂在质量控制方面是如何做的？

R: 品质至上！Poleview人从始至终都非常重视质量控制： 1).所有原材料在处理冲压、印刷、缝合、包装过程中的每一个细节； 2).质量控制部专门负责每一道工序的质量检查。

问：你们如何保证您使用的所有材料都是环保的？

R：我们严格控制原材料的采购、实验检测、生产过程和成品检验。

问：我可以拿一些样品吗？

R：我们很荣幸为您提供样品。新客户需支付样品费和快递费用。关于样品费：您可以通过西联汇款、Paypal 或 T/T 电汇。请注意，我们将此样品费视为首付款的一部分，并在您下订单进行批量生产时从总金额中扣除。关于快递费用：您可以将快递费用与样品费一起电汇，我们将预付快递费用。

问：您从事这项业务多久了？

R：超过 10 年。

1. Q: Are you a factory or a trading company?

A: We are a factory with rich export experience. We will offer you competitive prices with the best quality.

2. Q: Can I customize my own design for the product and packaging?

A: Yes, OEM can be done according to your needs. Just provide us with artwork of your design.

3. Q: How to get samples?

A: Samples can be provided for testing before placing the order, just pay for the courier fee.

4. Q: What are the payment terms?

A: 30%T/T deposit, 70%T/T balance paid before shipment.

5. Q: How does your factory do in terms of quality control?

   A: We will check all our items for appearance and test function by our professional experts before shipment.

1. 问：你们是工厂还是贸易公司？

A:我们是一家拥有丰富出口经验的工厂。 我们将以最好的质量为您提供有竞争力的价格。

2. 问：我可以为产品和包装定制自己的设计吗？

A: 是的，可以根据您的需要进行 OEM。 只需为我们提供您设计的艺术品。

3. 问：如何获得样品？

A: 可以在下单前提供样品进行测试，只需支付快递费用。

4. 问：付款条件是什么？

A: 30%T/T 定金，70%T/T 余额在发货前支付。

5. 问：你们工厂在质量控制方面是怎么做的？

  答：我们将在发货前由我们的专业专家检查我们所有物品的外观和测试功能。

Q: What is your Minimum Order Quantity (MOQ)?

Re: We usually accept OEM orders from $5000 according to printing and packaging requirements, but can you please tell me what is your normal quantity? We can consider and help where possible.

Q: Can we use our own label design?

Re: Yes, you can. You can simply provide your design in AI format.

Q: Can we make the mold by ourselves?

Re: Yes, you can. The cost depends on the complexity of the shape.

Q: What is your delivery time?

Re: About 30 days after we receive the deposit and artwork confirmation.

Q: What is your payment term?

Re: We require a 30% deposit when you place an order, then 70% of the balance payment will be paid by email via BL shipping documents after shipment.

Q: Are you a manufacturer or a trader?

Re: We are a cosmetic manufacturer that has been developing for more than 20 years since 1996.

Q: What do you do? What is the strength of your factory?

Re: We manufacture body care, hand care and foot care products, our strongest products are fizzers such as Bath Fizzers

问：您的最低订购量 (MOQ) 是多少？

回复：我们通常根据印刷和包装要求从 5000 美元起接受 OEM 订单，但请您告诉我您的正常数量是多少？我们可以考虑并在可能的情况下提供帮助。

问：我们可以使用我们自己的标签设计吗？

回复：是的，你可以。您可以简单地以 AI 格式提供您的设计。

问：我们可以自己制作模具吗？

回复：是的，你可以。成本取决于形状的复杂性。

问：你们的交货时间是多少？

回复：我们收到定金和艺术品确认后大约 30 天。

问：您的付款期限是什么？

回复：我们在您下订单时要求支付 30% 的定金，然后在发货后通过电子邮件通过 BL 运输文件支付 70% 的余额付款。

问：您是制造商还是贸易商？

Re: 我们是一家化妆品制造商，从 1996 年开发至今已超过 20 年。

问：你做什么？你们工厂的强项是什么？

回复：我们生产身体护理、手部护理和足部护理产品，我们最强大的产品是 fizzer，例如 Bath Fizzers

Q1. Can I customize the product?

A: Yes, we provide customized products, just tell us the specific customization requirements.

Q2. Are your products effective and safe?

A: Yes, based on our 20+ years of experience in making care products,

We believe this product is safe and effective.

Q3. What is the delivery time?

A: It takes 3-5 days for samples and 7-15 days for large batches.

Q4. Your price is fixed. Is there room for bargaining?

A: We always try our best to offer our customers the best price, but sometimes it depends on your quantity.

Q5. What is your MOQ?

A: The MOQ is selected according to your different orders and packaging. Please contact us for more details.

Q1。 我可以定制产品吗？

A: 是的，我们提供定制产品，只需告诉我们具体的定制要求即可。

Q2.你们的产品有效和安全吗？

A: 是的，根据我们 20 多年的护理产品制作经验，

我们相信该产品是安全有效的。

Q3。 交货时间是多少？

A: 样品需要 3-5 天，大批量需要 7-15 天。

Q4。 你的价格是固定的。 有讨价还价的余地吗？

A: 我们总是尽力为客户提供最优惠的价格，但有时这取决于您的数量。

Q5。 你的起订量是多少？

答：最小起订量是根据您的不同订单和包装选择的。 请与我们联系了解更多详情。

1. Q: Can OEM and ODM be provided?

A: Yes, we support OEM and ODM as factory, we can produce what you want according to your special design.

2.Q: Can you provide logo printing?

A: Yes, the logo can be used, it can be screen printing, laser engraving or sticker.

3. Q: Will you provide samples to test the quality?

A: We are honored to provide you with samples, the sample fee and shipping cost will be paid by the buyer. We can refund you when you place an order.

4. Q: What is the MOQ for customizing your product?

A: Usually our MOQ for each electric product is 1000 pieces, for some special production, please contact us directly.

5.Q: Why choose us?

1).We are a manufacturer with more than 20 years of production experience.

2). Best quality and best service with competitive price.

3). Delivery on time and good quality.

1.问：可以提供 OEM 和 ODM 吗？

答：是的，我们支持 OEM 和 ODM 作为工厂，我们可以根据您的特殊设计生产您想要的东西。

2.Q：可以提供logo印刷吗？

答：是的，可以使用徽标，可以是丝网印刷、激光雕刻或贴纸。

3.问：你们会提供样品来测试质量吗？

答：我们很荣幸为您提供样品，样品费和运费将由买家支付。我们可以在您下订单时退款。

4.问：定制您的产品的最小起订量是多少？

答：通常我们每个电动产品的最小起订量是 1000 件，对于一些特殊生产，请直接与我们联系。

5.Q：为什么选择我们？

1).我们是 20 年以上生产经验的制造商。

2).最好的质量和最好的服务，具有竞争力的价格。

3).交货准时，质量好。

1. How can I get samples? Do you provide ODM service?

My friend, you can ask our Alibaba salesman for sample, we can provide it to you

Customized service.

   2. Can I change the packaging and product color of the product?

Yes, my friend, we can provide you with very convenient custom service, we have cosmetics

Designers can follow you nicely and it's free!

3. What should I do if there is a quality problem? what should I do ?

We are very confident in our products, if something goes wrong

product, we can provide you with a replacement product for free.

   4. How about the shipping cost? Is it safe for the product?

We can usually ship products via DHL, Fedex Express, we can also send

Products to your China freight forwarder.

5. How to pay? How many ways can I pay?

We normally do Alibaba Trade Assurance, but we can also provide you with Western Union,

Remittance and T/T payment.

.

1. 我怎样才能得到样品？ 你们提供 ODM 服务吗？

我的朋友，你可以向我们的阿里巴巴业务员索取样品，我们可以提供给你

定制服务。

  2. 我可以更改产品的包装和产品颜色吗？

是的，我的朋友，我们可以为您提供非常方便的定制服务，我们有化妆品

设计师们可以很好地关注你，它是免费的！

3. 质量出现问题怎么办？ 我应该怎么办 ？

我们对我们的产品非常有信心，如果出现问题

产品，我们可以免费为您提供更换新产品。

  4. 运费如何？ 对产品安全吗？

我们通常可以通过 DHL、Fedex Express 运送产品，我们也可以发送

产品到您的中国货运代理。

5. 怎么付款？ 我可以通过几种方式付款？

我们正常做阿里巴巴贸易保证，但我们也可以为你提供西联汇款，

汇款和 T/T 付款。

1.Q: Are you a factory or a trading company?

A: A factory specializing in professional hair care products for more than 20 years.

There are more than 200 people in our factory, more than 30,000 meters.

2. Q: Where is your factory? How can I visit there?

A: Our factory is located in Huizhou, Guangdong Province, China, about 60 minutes' drive from the airport. We welcome customers from all over the world!

3.Q: Can you do OEM and ODM?

A: Yes, both apply. We can make products according to your requirements in all aspects.

4. Q: How can I get some samples?

A: We are honored to offer you free samples. New customers need to pay for express delivery, samples are free.

1.Q：你们是工厂还是贸易公司？

A:20多年专注于专业护发产品的工厂。

我们工厂有200多人，超过30,000米。

2.问：你们的工厂在哪里？ 我怎样才能参观那里？

答：我们的工厂位于中国广东省惠州，距机场约 60分钟车程。 我们欢迎来自世界各地的客户！

3.Q：你们可以做OEM和ODM吗？

答：是的，两者都适用。 我们可以根据您的各个方面的要求制作产品。

4.问：我怎样才能得到一些样品？

答：我们很荣幸为您提供免费样品。 新客户需支付快递费用，样品免费。

1. What is the shipping method?

Usually we ship by air, sea or express (DHL, FedEx, UPS, TNT, DPD, etc.)

2. What is the sample policy?

Stock samples are free, customized samples are USD50-USD200, the delivery time is about 2-7 days, and the freight is borne by the buyer.

3. What is the payment method?

    TT, Alibaba Trade Insurance, Western Union, Alipay, L/C, etc.

4. How do you control product quality?

     1) Process quality assurance and quality control system in our factory: raw material testing, before processing, quality control 100% pre-packaging inspection, 100% complete packaging product inspection.

    2) Test report: REACH, LFGB, SGS, GOTS, BSCI, OEKO, MSDS, CA65 pro, etc.

    3) Third-party inspection companies, such as SGS, BV inspection are acceptable.

5. What is the production time?

    In-stock lead time 2-5 days, customized lead time 12-15 days, depending on order quantity

6. What is your customized service?

 Logo, logo label, packaging, color, pattern, size, material, etc.

7. What free services can I get by cooperating with us?

   Free design by our professional designers; free pictures and videos provided by our professional photographers; free samples; free barcode, UPC code, FBA labeling services; free testing services, free after-sales service, etc.

1.运输方式是什么？

通常我们通过空运、海运或快递（DHL、FedEx、UPS、TNT、DPD 等）运送

2. 样本政策如何？

库存样品免费，定制样品为 USD50-USD200，交货时间约为 2-7 天，运费由买家承担。

3. 付款方式如何？

    TT，阿里巴巴贸易保险，西联汇款，支付宝，信用证等。

4、你们如何控制产品质量？

     1）我们工厂的过程质量保证和质量控制系统：原材料测试，加工前，质量控制 100% 包装前检验，100% 完整包装产品检验。

    2）检测报告：REACH、LFGB、SGS、GOTS、BSCI、OEKO、MSDS、CA65 pro等。

    3）第三方检验公司，如 SGS、BV 检验可接受。

5.生产时间是多少？

    库存交货时间 2-5 天，定制交货时间 12-15 天，取决于订单数量

6.你们的定制服务是什么？

 标志、标志标签、包装、颜色、图案、尺寸、材料等。

7.与我们合作可以获得哪些免费服务？

   由我们的专业设计师免费设计；我们的专业摄影师提供的免费图片和视频；免费样品;免费条码、UPC码、FBA贴标服务；免费检测服务，免费售后服务等。

1. How does your company conduct quality control?

A: The quality depends on the price, we have thousands of products, we can't guarantee that all products have the same quality, because we need to meet the requirements of different customers, some need high quality, some need low price, according to you request!

2. Can you give me a product discount?

A: We mainly do wholesale services. Our policy is that the quantity is large and the price is cheap, so we will quote you the best price according to the quantity of your order.

3. Can I get some samples to test before placing an order?

A: Yes, but the customer needs to pay the sample fee and courier fee, which will be returned after the next order is confirmed.

4. How long can you provide samples?

A: 3~7 days after the deposit payment is confirmed.

5. What price terms can you offer us?

A: We can accept EXW, FOB, CIF, etc.

6. Can we customize our project?

A: Yes, we can provide OEM, customized LOGO, customized items according to your requirements.

7: Can you provide after-sales service?

A: Yes, we can provide professional customer service after you place an order.

1、贵公司如何进行质量控制？

答：质量取决于价格，我们有成千上万的产品，我们不能保证所有产品都具有相同的质量，因为我们需要满足不同客户的要求，有的需要高质量，有的需要低价，根据你的要求！

2. 你能给我产品折扣吗？

答：我们主要做批发服务，我们的政策是数量多，价格便宜，所以我们会根据您的订单数量为您报价最优惠的价格。

3. 下单前我可以拿一些样品测试吗？

答：可以，但是客户需要支付样品费和快递费，下次订单确认后退回。

4. 你们可以提供多长时间的样品？

答：定金支付确认后3~7天。

5. 你们可以为我们提供什么价格条款？

答：我们可以接受 EXW、FOB、CIF 等。

6.我们可以定制我们的项目吗？

答：是的，我们可以根据您的要求提供 OEM、定制 LOGO、定制项目。

7：你们可以提供售后服务吗？

答：是的，我们可以在您下单后提供专业的客户服务。

Q: Do you provide free samples?

A: Normally, samples will be collected and sent by freight collect. However, for some stock items, we can offer you free samples,

But shipping should be paid by you.

Q: Do you accept private labels on products?

A: POLEVIEW can not only produce its own brands and designs, but also accept OEM and ODM services, ie design and

Product specifications can be customized according to customer requirements. This offer is available based on quantity

Buy.

Q: Do you have a certificate?

Answer: ISO9001, ISO14000, ISO45001, ISO22716, GMPC, SEDEX, BSCI, RSPO, COSMOS, FSC, CE...

Q: Can you do packaging design for us?

A: Yes, we have a professional team of 10 people with rich experience in display design and manufacturing. Just share yours with us

Ideas and needs, we will provide different design options.

Q: What are your payment terms?

A: Payment <= $1000, 100% prepayment. Payment >= $1000, 30% T/T in advance, 70% balance before shipment. long term payment

Can be supported on the basis of further cooperation.

Q: Is POLEVIEW a manufacturer or a trading company? Where is the head office.

A: POLEVIEW is the integration of industry and trade. Our main production facility is located in Yangzhou City, Jiangsu Province,

Including more than 60,000 square meters. A warm welcome to visit. You can inform us in advance and we can arrange everything for you.

Q: Does POLEVIEW have after-sales service?

A: SOHO has always hoped to establish a stable and long-term relationship with customers, so

We will always provide the best service at every stage of the business.

问：你们提供免费样品吗？

A: 通常情况下，样品将通过运费到付方式收取和发送。但是，对于一些库存商品，我们可以为您提供免费样品，

但运费应由你方支付。

问：你们接受产品上的私人标签吗？

A: POLEVIEW 不仅可以生产自己的品牌和设计，还可以接受 OEM 和 ODM 服务，即设计和

产品规格可根据客户要求定制。此优惠可根据数量提供

购买。

问：你们有证书吗？

答：ISO9001、ISO14000、ISO45001、ISO22716、GMPC、SEDEX、BSCI、RSPO、COSMOS、FSC、CE...

问：你能为我们做包装设计吗？

A: 是的，我们拥有一支 10 人的专业团队，拥有丰富的显示器设计和制造经验。只需与我们分享您的

想法和需求，我们将提供不同的设计选项。

问：你们的付款条件是什么？

A: 付款<= 1000 美元，100% 预付款。付款>= 1000 美元，提前 30% T/T，发货前余额 70%。长期付款

可以在进一步合作的基础上得到支持。

问：POLEVIEW 是制造商还是贸易公司？总公司在哪里。

A：POLEVIEW是工贸一体化。我们的主要生产设施位于江苏省扬州市，

包括超过60,000平方米。热烈欢迎来访。您可以提前通知我们，我们可以为您安排一切。

Q：POLEVIEW有售后服务吗？

A：SOHO一直希望与客户建立稳定长期的关系，所以

我们将始终在业务的每个阶段提供最好的服务。

Q1: Is it possible to change the design of the product

A: Yes, it can be changed, customized according to your idea If OEM, need to negotiate

Q2: What are your payment terms?

A: T/T 30% deposit, balance and copy of bill of lading. We will show you photos of the product and packaging.

Q3: How about your delivery time?

A: Generally, it takes 35 to 55 days after receiving your prepayment. The exact delivery time depends on the item and quantity you ordered.

Q4: Can you produce according to samples?

A: Yes, we can produce according to your samples or technical drawings.

Q5: What is your sample policy?

A: We can provide samples. Sample fee and shipping will be paid by you. If you end up placing an order with us, we can refund the sample fee to you.

Q6: What is your MOQ?

A: 3000 pieces, if it is OEM, need to negotiate.

Q1：是否可以改变产品的设计

A: 是的，可以更改，根据您的想法定制如果 OEM，需要协商

Q2: 你们的付款条件是什么？

A: T/T 30% 定金，余额与提单副本。 我们将向您展示产品和包装的照片。

Q3：你们的交货时间如何？

A: 一般情况下，收到您的预付款后需要 35 到 55 天。 具体交货时间取决于您订购的商品和数量。

Q4：你们可以根据样品生产吗？

A: 是的，我们可以根据您的样品或技术图纸生产。

Q5：你们的样品政策是什么？

A: 我们可以提供样品。 样品费和运费将由您支付。 如果您最终向我们下订单，我们可以将样品费退还给您。

Q6：你的起订量是多少？

A: 3000 件，如果是 OEM，需要协商。

1. What is the MOQ for OEM products?

For individual bath bombs, our MOQ is 1000pcs, and for complete sets, we need MOQ at least 1000pcs.

2. How do I get samples?

The sample fee for five samples is $20 and shipping is your responsibility. We will arrange samples for you immediately after payment is made. Please ask for your full address and I will check the shipping accordingly for you.

3. What is your payment term?

Usually our payment term is 30% before production and the balance before shipment.

4. How do I pay for shipping?

You can arrange payment via bank card or via Trade Assurance or TT.

5. How long does it take to make a sample?

For stock samples, we can send immediately, and for new samples, it takes about 7 days.

1. OEM 产品的起订量是多少？

对于单独的沐浴炸弹，我们的起订量是 1000 件，而对于成套，我们需要起订量至少 1000 套。

2. 我如何获得样品？

五个样品的样品费为20美元，运费由您承担。 付款完成后，我们将立即为您安排样品。 请问您的完整地址，我会相应地为您检查运费。

3. 您的付款期限是什么？

通常我们的付款期限是生产前的 30%，发货前的余额。

4. 我如何支付运费？

您可以通过银行卡安排付款，也可以通过贸易保证或TT。

5. 制作样品需要多长时间？

对于库存样品，我们可以立即发送，而对于新样品，大约需要 7 天。

Can you provide free samples?

Samples are free (for normal orders, the sample fee can be refunded), and the freight is at your own expense.

What is the minimum quantity for OEM products?

The MOQ for a set is 1000 sets, and the MOQ for a single ball is 1000 pieces.

What are your payment terms?

A 50% deposit is required before the order is confirmed, and 50% of the balance must be paid before the bulk shipment is confirmed.

What are your production conditions?

Usually the production time is 20-25 days after the order is confirmed, if you are in a hurry, you can go faster.

Can you accept OEM?

1. Yes, we can customize products according to your requirements;

2. Of course, you can stick your LOGO on the box and label, and you can mail your work directly to us for printing;

3. If you want to design LOGO packaging, we have a professional team that can design for you for free.

你们可以提供免费样品吗？

样品可免费（正常订单可退样品费），运费自理。

OEM 产品的最低数量是多少？

套装的最小起订量为 1000 套，单个球的起订量为 1000 件。

你们的付款条件是什么？

确认订单前需支付50%的定金，确认大货发货前需支付50%的余款。

你们的生产条件是什么？

通常生产时间是订单确认后 20-25 天，如果您赶时间，可以走得更快。

你能接受OEM吗？

1.可以，我们可以根据您的要求定制产品；

2. 当然，您可以将您的LOGO贴在盒子和标签上，您可以将您的作品直接邮寄给我们打印；

3.如果您想设计LOGO包装，我们有专业的团队，可以免费为您设计。