爆炸盐FAQ模板一

admin   ·   发表于 2022-9-14   ·   爆炸盐产品FAQ共创

Do these color the bath water?

A: Yes it colors the bath water.

 

After using these, we now have black circle stains on the bottom of our bathtub.
A: If you do not clean your bathtub after every bath you will but that’s regardless of any product you use.

 

May I pick fragrances from life around 2 Angels? have?
A: You can visit and pick your combination of 12 scents. We have more scents to choose from off the website. Same cost and no shipping fee.

 

Do you have an R&D team to support OEM or ODM services?
A: We have a good experience R&D team to support OEM or ODM services, 3 designers, and 7 engineers. Products include full range of body care products from hair tips to feet and toes, such as bath bombs, shower gel, hand wash, liquid hand soap, shampoo, skin care cosmetics, face cream, toner, body spray, pillow spray, face mask, hand sanitizer, alcohol wipes, etc.

 

Can your bath bomb factory produce according to the bath bomb-free sample?
A: We can produce samples, fragrances, colors, or formulations. But it needs a longer time to finish the product stability testing report. Better to follow our regular formulations.

 

Does your bath bomb factory provide OME/ODM services?
A: Yes we provide OME/ODM services, such as formula, colors, and fragrances. We have rich experience and have been in this field since 1995.

 

What does your bath bomb factory do regarding quality control?
A: 1. Skillful workers care about every detail in handling the production and packing processes.
2. Our Quality Control Department is specially responsible for quality checking from all raw materials to the finished goods in each process.

 

What audit reports & certificates, test reports and does your factory have?
A: Certificate: ISO 22716, GMP 211,  (With NDC), SMETA, GSV, etc.
Related reports: MSDS, COA, Stability testing, EN1500, EN1275, EN1040, USP51, UPS61, USP62, TRA-US, ASTM E2783-11, CPSR (PIF), etc.

 

If you can provide free samples?
A: Yes we can provide a small bath bomb-free sample, just need freight charges.

 

How many designs do you have?
A: We have various designs and styles, such as floating and rotating. mixed color, rainbow colors, surprise inside, festival gift sets, promotional styles, and many others as you wanted.

 

Do you have stock and ready to ship?
A: Yes we have stock, 100ml hand sanitizer gel, 100ml sanitizer spray, 250ml hand sanitizer gel, and 500ml hand sanitizer gel. These are ready to ship very soon.

 

How can we make payments to you for ordering?

A: Yes we have many choices, T/T by the bank, Alipay, Digital currency, western union, etc.

 

How soon will you feedback after the inquiry?
A: We have enough employees to serve well, usually by minutes, or within 24 hours of our rest time.

How about your MOQ and delivery time?

A: Normally MOQ 5,000pcs. We would like to help with a small order qty for business starting. Usually, the delivery time could be 12 days - 30 days.

 

Where is your bath bomb factory, how can I visit there?
A: Our factory is located in Science & Tech industrial park, Yongshi Road, Shiwan Town, Boluo County, Huizhou City, Guangdong Province, China.

Welcome to our plant always!

 

What money are you trading by? Can you accept the rate to be fixed during the whole order if not RMB? Is L/C accepted?
A: RMB / USD / HKD are available. Yes, the rate can be fixed during the whole order by contract. We can accept T/T or L/C payment terms.

 

How do you make our business long-term and good relationship?
A: 1. We keep good quality, delivery on time, and competitive prices to ensure our customer's benefits.
2. Develop new designs, new ideas, and new products for keeping going with markets.
3. We respect all customers as our friends and we sincerely do business and make friends with them for profits together.


Q2:这些会给洗澡水上色吗?

A:是的,它会给洗澡水上色。

Q3:用完这些,我们现在有黑色的圆形污渍在我们的浴缸底部。

A:如果你每次洗澡后都不清理浴缸,那么你就会这样做,但这与你使用的任何产品无关。

Q4:我可以从2个天使身边的生活中挑选香味吗?

A:你可以参观并挑选你自己的12种气味组合。我们在网上有更多的香水可供选择。同样的价格,没有运费。

问5:你们有研发团队支持OEM或ODM服务吗?

答:我们有经验丰富的研发团队支持OEM或ODM服务,3名设计师和7名工程师。产品包括从发梢到脚尖的全套身体护理产品,如浴弹、沐浴露、洗手液、洗手液、洗发水、护肤化妆品、面霜、爽肤水、身体喷雾、枕头喷雾、面膜、洗手液、酒精湿巾等。

你们工厂能根据样品生产吗?

A:是的,我们可以按样品、香味、颜色或配方生产。但完成产品稳定性检测报告需要较长时间。最好遵循我们的常规配方。

问7:贵厂是否提供OME/ODM服务?

A:是的,我们提供一些OME/ODM服务,例如:foumula, color and fragrance。我们有丰富的经验,自2005年以来一直在这一领域。

你们工厂在质量控制方面是怎样做的?

答:1。熟练的工人细心处理生产和包装过程中的每一个细节。

2. 我们的品管部专门负责每道工序从原料到成品的质量检查。

问9:你们工厂有什么审核报告和证书、测试报告?

答:证书:ISO 22716, GMP 211,(带NDC), SMETA, GSV等

相关报告:MSDS, COA,稳定性测试,EN1500, EN1275, EN1040, USP51, UPS61, USP62, TRA-US, ASTM E2783-11, CPSR (PIF)等

Q10:是否可以提供免费样品?

A:是的,我们可以免费提供小样,只收运费。

Q11:你有多少款设计?

A:我们有各种设计和款式,有浮式的和旋转式的。混合颜色,彩虹色,惊喜里面,节日礼品套装,促销风格和许多其他你想要的。

Q12:你有库存和准备发货吗?

A:有,我们有原液,100ml洗手液凝胶,100ml洗手液喷雾,250ml洗手液凝胶,500ml洗手液凝胶。这些很快就可以装船了。

Q13:我们如何付款给你订购?

A:是的,我们有很多选择,银行电汇、支付宝、数字货币、西联汇款等。

问14:询问后多久你们会给出反馈?

A:我们有足够的员工提供优质服务,通常按分钟计算,如果我们的休息时间是24小时。

你们的最小起订量和交货期是多少?

A:通常起订量为5000件。我们愿意帮助小订单数量的业务开始。通常交货时间为12天至30天。

你们的工厂在哪里,我怎么去参观?

A:我们的工厂位于中国广东省惠州市博罗县石湾镇永世路科技产业园。

欢迎随时到我们厂来!

Q17:你用什么钱交易?如果不是人民币,你能接受在整个订单中固定汇率吗?如果信用证接受吗?

A:有人民币/美元/港币三种。是的,费率可以通过合同在整个订货过程中固定。我们可以接受电汇或信用证付款条件。

你如何使我们的业务保持长期良好的关系?

答:1。我们保持良好的质量,准时交货和有竞争力的价格,以确保我们的客户的利益。

2. 开发新设计、新想法和新产品以跟上市场。

3.我们视客户为朋友,真诚地与客户做生意、交朋友,共同追求利润。

27 条回复   |  直到 2023-12-21 | 761 次浏览

admin
发表于 2023-12-18


Q: Are you a factory or a trading company? A: We are a factory with rich experience in skincare products for OEM and ODM. We can customize to meet your specific needs.

Q: Are samples available? A: We are delighted to provide samples to you. As per our company policy, you are required to pay for the sample charges for the first cooperation. Upon commencing an order, we will refund these charges to you.

Q: Are your prices honest without bargaining space? A: We always strive to offer the best prices to our customers. However, sometimes it depends on your order quantity.

Q: How does your factory handle quality control? A: Quality is our priority! We place significant emphasis on quality control from the initial stages to the final product:

  1. Every detail in the stamping, printing, stitching, and packing processes is diligently handled by our workers.
  2. Our Quality Control Department is specially designated to ensure quality checks in each process.

Q: How do you guarantee that all materials used are environmentally friendly? A: We exercise strict control over raw material procurement, conduct experimental detection, oversee the production process, and inspect the finished product. Furthermore, all our products undergo rigorous testing and obtain certifications.

Q: Do you accept private labeling? A: 1) Yes, private labeling is available. We can customize products as per your request.

  1. 2) Certainly, OEM is also an option. You can place your logo on the box and labels.
  2. 3) You can send us your artwork directly for printing. Additionally, our professional design team can create designs for you based on your pictures, samples, or specifications.
  3. 问:你们是工厂还是贸易公司? A:我们是一家有丰富经验的护肤品OEM和ODM工厂。是否可以定制以满足您的特定需求 问:是否有样品? A:我们很乐意提供样品给你。我们公司的政策是第一次合作需要你支付样品费。一旦您开始订购,我们就会将费用退还给您。 问:你们的价格是诚实的吗? A:我们总是尽力向客户报最优惠的价格。但有时这取决于你的订单数量。 问:你们工厂在质量控制方面做得怎么样? A:质量第一!我们从始至终都非常重视质量控制。 1)所有原料工人在处理冲压、印刷、缝合、包装过程中,关心每一个细节; 品管部专门负责eacl过程的质量检查。 问:你们怎么保证你们使用的所有材料都是环保的? A:我们严格控制原材料的采购。实验检测,生产过程及成品检验。此外,我们所有的产品都经过严格的测试和认证。 问:你能接受自有品牌吗? A:是的,有自有品牌的。我们可以根据您的要求定制。 2)当然,OEM是可以的,你可以把你的标志放在盒子和标签上。 你可以把你的作品直接寄给我们打印。我们也有专业的设计团队。我们可以根据您的图片,样品或交易为您设计

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admin
发表于 2023-12-21

Q1. How can I get a sample? A: You can advise us of the products, then we check the express cost and send you a sample PL for payment, normally will cost 3-7 days Q2. What can you do for OEM? A: Customized Ingredient(DIFFERENT QUALITY Customized Smell(CHOCOLATE/GRAPE/STRAWBERRY/MINT etc.) Customized Label(PRINTING/STICKER) Q3. What's your MOQ? A: For OEM: if for private label only, MOQ is small, some are 1000pcs(that depend on the exact products If for customized orders, MOQ is 3000pcs or more. Q4. What's your delivery time? A: If for our brand, normally 3-5 working days For customize, normally 15-20 days.

Q5. Can you design a private label for us? A: Yes, provide us with your logo, and we will design it for you freely.
Q1。怎样才能拿到样品? A:你可以告诉我们产品,然后我们检查快递费用,给你寄样品箱付款,通常需要3-7天 Q2。你能为OEM做些什么? 定制原料(不同品质) 定制气味(巧克力/葡萄/草莓/薄荷等) 自定义标签(打印/贴纸) 第三季。你们的最小起订量是多少? 答:对于OEM:如果只做自有品牌,最小起订量很小,有些是1000件(这取决于具体的产品) 如果是定制订单,最小起订量是3000件以上。 你们什么时候交货? A:如果是我们自己的品牌,一般是3-5个工作日 对于定制,通常是15-20天。 Q5。你能为我们设计自有品牌吗? A:是的,只要提供你的商标,我们会免费为你设计。

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admin
发表于 2023-12-21

Q: Can we send a sample for reference?

A: We are glad to send samples for your inspection. Standard samples can be free, but you may need to pay the express fees.

 

Q: How to confirm the quality with us before starting to produce?

 1) We can provide samples and you can choose one or more, and then we make the quality according to that.

 2) Send us your samples, and we will make them according to your quality.

 

Q: How to solve quality problems after sales?

A: Take photos of the problems and send them to us After we confirm the problems, within three days, we will make a satisfactory solution for you.

 

Q: What is the lead time?

A: 15-20 days after sample confirmation.

 

Q: Can you print our brand on the product?

A: Yes, Of course. The customer’s brand logo can be printed on products.

 

Q: What about the price?

A: We promise the price we offer is the lowest if the same application, only to enlarge the market share

我们可以寄样品给你参考吗?


A:我们很高兴寄上样品供你方检验。标准样品可以免费,但是你可能需要支付快递费。



Q:在开始生产前如何与我们确认质量?


1)我们可以提供样品,你可以选择一个或多个,然后我们根据你的选择来做质量。

请寄样品给我们,我们将按你们的质量制作。



Q:售后质量问题如何解决?

A:把问题拍下来发给我们。我们确认问题后,三天内会给您一个满意的解决方案。


问:交货期是什么?


A:样品确认后15-20天。


你能把我们的品牌印在产品上吗?


A:当然可以。客户的品牌标识可以印在产品上。



问:价格怎么样?


A:为了扩大市场份额,在同样的情况下,我们保证所报价格是最低的

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admin
发表于 2023-12-21

Q1: Do you accept small orders? A1: Absolutely! Please feel free to contact us. In order to accommodate more orders and provide greater convenience to our clients, we do accept small orders.

Q2: Can you ship products to my country? A2: Certainly, we can. If you don't have your own shipping forwarder, we're able to assist you.

Q3: Can you provide OEM services for me? A3: We welcome all OEM orders. Just get in touch with us and share your design. We will offer you a reasonable price and create samples for you as soon as possible.

Q4: What are your payment terms? A4: We accept payment by T/T, LC at sight, with a 30% deposit required in advance and the remaining 70% before shipment.

Q5: How long is your production lead time? A5: The production lead time varies depending on the product and order quantity. Typically, it takes us 15 days for an order with the minimum order quantity (MOQ).

Q6: When can I expect the quotation? A6: Usually, we provide a quotation within 24 hours after receiving your inquiry. If you require urgent attention to your quotation request, please call us or indicate so in your email, and we will prioritize your inquiry accordingly.

不知道你们能不能接受小订单? A1:别担心。请随时与我们联系,为了获得更多的订单,给我们的客户更多的召集人,我们接受小订单。 你能把产品送到我的国家吗? 当然可以。如果你没有自己的船代,我们可以帮助你。 你能帮我代工吗? 我们接受所有OEM订单,只要联系我们,给我你的设计。我们会给你一个合理的价格,并尽快做样品给你。 你们的付款条件是什么? 电汇,即期信用证,预付30%定金,其余70%在装运前付。 你们的生产周期是多长? 这取决于产品和订单数量。通常情况下,一个最小起订量的订单需要15天。 我什么时候能拿到报价单? 我们通常在收到你方询价后24小时内报价。如果你急着要报价的话。请打电话或在邮件中告诉我们,以便我们优先考虑您的询价。

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admin
发表于 2023-12-21

  1. Q: Can the sample be provided with or without a logo? A: We offer free samples without a logo. If you prefer customized packaging and formula, there will be an additional cost.

  2. Q: What is your Minimum Order Quantity (MOQ)? A: The MOQ varies based on your specific order and chosen packaging. Please contact us for more detailed information.

  3. Q: What certifications do you have? A: We possess MSDS, ISO, GMPC, CE, SGS, TUV, COA, and MSDS certificates.

  4. Q: Are you a factory or a trading company? A: We are a factory with over 28 years of experience in OEM and ODM. We can customize products to meet your specific requirements.

  5. Q: Can I have a private label? A: Absolutely, you can create your own private label and packaging. If you require packaging design, we have professional designers to assist you.

  6. Q: How soon can I receive my order after payment? A:

    1. For sample orders: approximately 3 to 7 days based on the sample's complexity.
    2. For bulk orders: around 10 to 20 days, depending on specific product details.
    3. Urgent orders can be expedited as we are the manufacturer owning the factory.
  7. Q:样品可以带logo还是不带logo? A:我们提供没有商标的免费样品。如果你喜欢定制的包装和配方,会有额外的费用。 问:你们的最小起订量是多少? A:最小起订量要根据你的具体订单和选择的包装而定。请与我们联系以获取更多详细信息。 问:你有哪些证书? 答:我们拥有MSDS、ISO、GMPC、CE、SGS、TUV、COA和MSDS证书。 问:你们是工厂还是贸易公司? 答:我们是一家拥有超过28年OEM和ODM经验的工厂。我们可以根据您的具体要求定制产品。 问:我可以拥有一个自有品牌吗? 答:当然,你可以创建自己的私人标签和包装。如果您需要包装设计,我们有专业的设计师协助您。 问:付款后多久能收到订单? 答: 对于样品订单:根据样品的复杂程度,大约需要3到7天。 对于大宗订单:大约10到20天,具体取决于具体的产品细节。 紧急订单可以加急,因为我们是拥有工厂的制造商。

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admin
发表于 2023-12-21

Q: DO you offer free samples?
A: Normally, samples will be charged and sent out by freight collection. But, for some stock items, we can offer you free samples, but the freight should be paid by your side.

Q: DO you accept private labels on products?
A: Evermore could not only produce its brand and design but also accept OEM and ODM service, which means the design and specifications of products can be customized to meet clients' requirements. This offer can be provided according to the quantity of purchase.

Q: DO you have any certificates?
A: ISO9001, ISO13485, ISO22716, GMPC, SEDEX, UL, FSC, ECHA, CRB, BSCI...

Q: Can you do the packing design for us?
A: Yes, we have a professional team of 10 persons having rich experience in display design and manufacturing. Just share your ideas and needs, and we’ll provide different design options.

Q: What are your terms of payment?
A: Payment<= 1000USD, 100% in advance. Payment>= 1000USD, 30% T/T in advance, 70%balance before shipment. Long terms of payment could be supported based on further cooperation.


Q: Is Boymay a manufacturer or a trading company? And where is the head office?
A: Boymay is the integration of industry and trade. Our main production facility is located in Huizhou City of Guangdong Province and comprises over 40,,00㎡ Warmly welcome to visit us. You can inform us in advance and we can arrange everything for you.

Q: Does Boymay have after-sales service?
A: Boymay always hopes to establish stable and long-term relationships with customers, so
we will always offer our best service in every stage of business.

问:你们提供免费样品吗? A:通常情况下,样品将收取费用,并通过运费收取的方式寄出。但是,对于一些库存产品,我们可以提供免费样品给你,但是运费要由你方支付。 问:你们接受产品上的自有品牌吗? 答:永茂不仅可以生产自己的品牌和设计,还可以接受OEM和ODM服务,这意味着可以根据客户的要求定制产品的设计和规格。此报价可根据购买数量提供。 问:你有什么证书吗? 答:iso9001、iso13485、iso22716、gmp、sedex、ul、fsc、echa、crb、bsci…… 你能为我们做包装设计吗? A:是的,我们有一支10人的专业团队,在展示设计和制造方面有丰富的经验。只需分享您的想法和需求,我们将提供不同的设计选择。 你们的付款方式是什么? A:付款<= 1000美元,100%预付。付款>= 1000美元,30%电汇预付,70%尾款在装运前付清。在进一步合作的基础上,可以支持长期付款条件。 问:博美是一家制造商还是一家贸易公司?总部在哪里? A: Boymay是工业和贸易的结合。我们的主要生产基地位于广东省惠州市,占地面积40000多平方米。你可以提前通知我们,我们可以为你安排一切。 问:博美有售后服务吗? A: Boymay一直希望与客户建立稳定和长期的关系,所以 我们将在业务的每一个阶段始终提供最好的服务。

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admin
发表于 2023-12-21

Q1: Do you have any certificates? A: Yes, we have CE, EN71-1/2/3, and SGS certifications. Additionally, we can provide samples if you require any specific tests.

Q2: Can I have my order customized in color with my logo? A: Yes, we can produce the products in your chosen colors and incorporate your logo. With over 28 years of OEM order experience, we ensure the products meet your exact specifications.

Q3: Is it possible to receive free samples before placing an order? A: We are delighted to offer free samples for you to assess our quality and establish a partnership between us.

Q4: How can I pay for my order? A: We accept the following payment methods: T/T Bank Transfer, Western Union, MoneyGram, and PayPal.

你有什么证书吗? A:是的,我们有CE, EN71-1/2/3和SGS认证。此外,如果您需要任何特定的测试,我们可以提供样品。 Q2:我可以定制我的订单颜色与我的标志吗? A:是的,我们可以生产你选择的颜色和你的标志。凭借超过28年的OEM订单经验,我们确保产品符合您的确切规格。 Q3:下单前是否有可能收到免费样品? A:我们很高兴提供免费样品供你们检验我们的质量并建立伙伴关系。 Q4:我如何支付我的订单? 我们接受以下付款方式:银行电汇、西联汇款、速汇金和贝宝。

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