家用储能FAQ素材集合

1.  How about the quality&warranty time? 

All brand products are 100% import.  All products provided 12 months warranty. 

2.  What's the MOQ? 

There is no MOQ for samples.  For bulk order quantity, the more, the cheaper. 

3.  How about the lead time? 

Usually, we have a stable stock in the warehouse.  The goods can be sent within 2-7 days. 

4.  How long of the shipping time? 

It always needs 3-10 days by express such as DHL and UPS, 15-50 days by China Post, 20-30 days by sea. 

5.  Can you produce the order with the customer's brand? 

Yes, of course.  OEM & ODM service is warmly provided.

1. 质量和保修时间怎么样?

所有品牌产品100%进口。所有产品提供12个月保修。

2. MOQ是什么?

样品没有起订量批量订购，数量越多，价格越便宜。

3.交货时间如何?

通常，我们仓库里有稳定的库存。货物可以在2-7天内寄出。

4. 运输时间多长?

DHL、UPS等快递通常需要3-10天，中国邮政需要15-50天，海运需要20-30天。

5. 你可以按照客户的品牌生产订单吗?

是的,当然。热忱提供OEM、ODM服务。

光伏发电系统  FAQ 

Q:How do I choose the right solar system? 

A:We provide a 24-hour online guidance service to customize a solar system for you according to your electricity needs. 

Q:How to pick out certified solar accessories? 

A:It is encouraged to pick out gadget add- ons merchandise licensed via nationally permitted certification bodies, and the models, specs, and producers of key factors and uncooked substances need to be regular with the licensed products.    In addition, the specifications, models, and technical parameters of all gadget add-ons need to fit the plan of the whole system. 

Q:What is the protection of photovoltaic strength generation, how to deal with lightning strikes, hail, leakage, and different problems? 

A:First of all, DC combiner boxes, inverters, and different gear strains have overload safety functions.    When atypical voltages such as lightning strikes and leakage occur, they will routinely become off and disconnected, so there is no protection problem.   Secondly, the floor of photovoltaic modules is made of superb impact-resistant tempered glass, which has passed through rigorous trying out and checking out when passing the EU certification and can stand up to wind stress of 200Pa and snow stress of 7200Pa. 

Q:How do I ship the product to my home? 

A:First of all, after our engineers have custom-made the machine appropriate for you, We will ship the goods to the destination port by sea.    We will aid in the complete process, entire the transportation and customs declaration, and have no issues about customs clearance and clean receipt of goods.    Africa, Asia furnish door-to-door carriers or nearby pickup services.

常见问题解答

问:我如何选择正确的太阳系?

答:我们提供24小时在线指导服务，根据您的用电需求为您定制太阳能系统。

问:如何挑选合格的太阳能配件?

答:鼓励选购经国家许可认证机构认证的小配件产品，关键因素和生料的型号、规格、生产厂家要与认证产品一致。此外，所有小插件的规格、型号和技术参数都需要符合整个系统的规划。

问:光伏强度发电的防护是什么，如何应对雷击、冰雹、漏电等不同问题?

答:首先，直流合流箱、逆变器和不同的齿轮应变都具有过载安全功能。当非典型电压如雷击和漏电发生时，它们通常会断开和断开，因此不存在保护问题。其次，光伏组件地板采用优质抗冲击钢化玻璃，在通过欧盟认证时经过严格的试制和检验，能承受200Pa的风应力和7200Pa的雪应力。

问:我如何将产品运送到家里?

A:首先，当我们的工程师为你们定制了合适的机器后，我们会把货物海运到目的港。我们会全程协助，全程运输和报关，没有清关和干净收货的问题。非洲和亚洲提供门到门的承运人或附近的接送服务。

Why a Familiy need an home energy stroage? 

- Self-powered home 

Use solar and home energy stroage to reduce reliance on the grid and run your home by solar day and night. 

- Backup Power 

Protect your home from a power outage with seamless and reliable backup power. 

- Energy saving 

Reduce your electricity bill, if your utility offers a time-of-use rate plan. 

- Home energy control 

Manage and control your home energy use our mobile App.

为什么一个家庭需要一个家庭能源储存?

——自供电的家里

使用太阳能和家庭能源储存，以减少对电网的依赖，并使用太阳能日夜运行您的家庭。

——备用电源

用无缝可靠的备用电源保护您的家免受停电的影响。

——节能

如果你的公用事业公司提供按时间计费的计划，减少你的电费。

-家庭能源控制

使用我们的移动应用程序管理和控制您的家庭能源。